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	About Keyways

Are we meeting your expectations?

As a customer of keyways we strive to offer you the very best in service and support for your security solutions. With almost 40 years experience gained in the industry we rely heavily on your comments and observations, good or bad to further improve our service. Please take a few moments to complete this questionnaire.

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I have a:	Fire Alarm			Intruder Alarm			CCTV System
	Access Control System			Automatic Gates			Multi System

I received the following services from Keyways:	Sales			Takeovers of existing system			Accounts
	New Installation			Service & Maintenance			Out of hours response

	Locksmiths:	Trade Counter			Safes
		Key safes			Locks

How was your initial contact with Keyways (out of five - 1 = poor, 5 = excellent):	1	2	3	4	5
Responsiveness - How did you rate our responsiveness to your needs
Professionalism - How do you rate our professionalism in dealing with you
Technical Support - How did you rate the technical competence of our engineers
Product Quality - How do you rate our products, did they meet your expectations
Service - How do you rate our service on performance and our commitment to meet your expectations

What would we need to do to satisfy your requirements even more

Are there any additional comments you wish to make to improve our service to you

Are there any specific comments to make on the installation / service of your security system you have received

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