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Security ManchesterAre we meeting your expectations?

As a customer of keyways we strive to offer you the very best in service and support for your security solutions.  With almost 40 years experience gained in the industry we rely heavily on your comments and observations, good or bad to further improve our service.   Please take a few moments to complete this questionnaire.

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I have a: Fire Alarm   Intruder Alarm   CCTV System
  Access Control System   Automatic Gates   Multi System

I received the following services from Keyways: Sales   Takeovers of existing system   Accounts
  New Installation   Service & Maintenance   Out of hours response
  Locksmiths: Trade Counter   Safes  
    Key safes   Locks  

How was your initial contact with Keyways (out of five - 1 = poor, 5 = excellent):
Responsiveness - How did you rate our responsiveness to your needs
Professionalism - How do you rate our professionalism in dealing with you
Technical Support - How did you rate the technical competence of our engineers
Product Quality - How do you rate our products, did they meet your expectations
Service - How do you rate our service on performance and our commitment to meet your expectations

What would we need to do to satisfy your requirements even more  
Are there any additional comments you wish to make to improve our service to you  
Are there any specific comments to make on the installation / service of your security system you have received  

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